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The packages will be sent during the 48 hours of business days after the payment reception. The orders will be sent through some express courier (Correos Express, SEUR, UPS, TNT,…)

The shiping costs include the handling and packaging costs, as well as the courier cost. It is not posible to combine two different orders, applying the shipping costs individually to each order.

Pursuant to Articles 68 and following of the General Law for the Protection of Consumers and Users, approved by Royal Legislative Decree 1/2007, of November16th, if you enter the contract as a consumer, you may cancel the purchase within 14 business days from the date of the order delivery. Upon submission of the withdrawal SAPRISA SPARE PARTS, S.L. shall refund the price you paid for the products within a maximum term of 30 working days from the date of withdrawal.

No amount shall be refunded in the event that the product has been used or has been damaged, so that in any case the product must be returned in the same condition it was delivered, including all instructions, documents and packaging of the product.

In the event of loss, destruction or otherwise that may prevent from returning the order for any reason attributable to the buyer, the buyer shall respond for the market value that the benefit would have had at the time of exercise of the right of withdrawal, unless said value was superior to purchase price, in which case it shall respond for that superior value. The formalization of the right of withdrawal shall be made through a document that SAPRISA SPARE PARTS, S.L. shall make available at the buyer’s disposal upon communication of the decision to withdraw the purchase.

In order to exercise the right of withdrawal, the buyer must send the withdrawal form (download form) to info@saprisa.com and by certified mail with acknowledgment of receipt to the following address: SAPRISA SPARE PARTS, S.L., C / Progrés n. 3 Ind. La Ferreria 08110 Montcada i Reixac, province of Barcelona.

The Product shall be returned by the buyer, within a maximum period of 7 working days from the expiration of the term of 7 working days, to the warehouses of SAPRISA SPARE PARTS, S.L., located at the following address: SAPRISA SPARE PARTS, S.L., C / Progrés n. 3 Ind. La Ferreria 08110 Montcada i Reixac, province of Barcelona.

The buyer has the option to have the product collected by carriers of SAPRISA SPARE PARTS, S.L. at his/her own charge. This option must be exercised by the buyer ans specified in the form of withdrawal.

The purchaser shall be refunded the integrity of the amounts paid, as soon as possible and maximum within 30 days after the date the buyer exercises the right of withdrawal, upon reception of the returned Product in perfect condition, in its original packaging and complete with all its accessories.